Returns & Exchanges
At Grizzly Coolers, we want you to be completely satisfied with your rugged fashion and gear, which is why we offer a 30-day window for returns or exchanges on all unworn items. Simply ensure all original tags are attached and the products are in their original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely pack your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until your return is processed.
- 4.Receive Your Refund
After our warehouse team inspects the returned gear, your refund will be issued to the original payment method within 5-7 business days.